October 24, 2005
My first impression of the Bed-Check system was that our facility could not afford it. I was introduced to the System during a NADONA conference at the vendor fair. At that time, our facility was using an assortment of alarms to alert the staff of an impending incident with our residents. Consequently, we had several different sounds on the units. We dealt with several different vendors to keep the facility stocked with the devices. Some devices were equipped with holders or baskets some were not. The vendors were not always local, mostly mail ordered and therefore, not easily accessible for spare parts or troubleshooting when questions arose about the different products.
After losing one supplier because they were no longer stocking the personal alarms we were buying and having difficulty obtaining customer service from another company, we agreed to a trial of the Bed-Check system. It is not only affordable, with several different contract options, but it is the most cost efficient system that we have used in my six year tenure here at TLH!
Bed-Check provided in-service for our nursing staff at the onset of the trial, and continues to provide an accounts representative available to the facility for questions and support. The monitors come equipped with holders and are easy to set up. They require very little from the staff, and best of all there are no "on" or "off" switches, which has eliminated the incidents where our busy NAC's would inadvertently forget to turn the monitors back on after providing care, causing the potential for a neglect issue. We love the Bed-Check system because it has allowed us to eliminate motion sensors as well. I would recommend the product because of the efficacy of the alarm, the streamlining it has afforded us in eliminating less effective alarms, and the excellent customer support that Bed-Check provides to its customers.
Sharon Christor, RN
Director of Nursing Services
Tacoma Lutheran Home & Retirement Community
Tacoma, WA
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